Returns & Exchanges

Due to the nature of our products, we cannot accept returns on food or wine items once opened. However, we are committed to your satisfaction and will address any issues with damaged or incorrect orders.

Return Process

• 1.
  Initiate Request

  Contact our support team within 14 days of receipt to report an issue with your order.

• 2.
  Provide Documentation

  Submit photos of the product and packaging if the item arrived damaged or incorrect.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, a replacement will be shipped or a refund will be issued to your original payment method.